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Cisco 820-605: Cisco Customer Success Manager Exam Certified Professional salary

The average salary of a Cisco 820-605 exam Certified Expert in

Europe - 65,347 EURO
United State - 80,123 USD
India - 15,42,327 INR
England - 65,632 POUND

Cisco 820-605 exam is aimed at professionals who are responsible for managing customer relationships, driving adoption, and ensuring customer satisfaction. It is also suitable for individuals who are looking to enhance their skills in customer success management and improve their job prospects. 820-605 Exam is designed to assess the candidates' ability to identify customer needs, provide solutions, and build long-term relationships with customers.

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Cisco 820-605 Exam is intended for professionals who are interested in building a career as a Customer Success Manager. Cisco Customer Success Manager certification is ideal for individuals who work in sales, customer service, or technical support and who are looking to improve their skills and knowledge to help customers achieve their goals. Cisco Customer Success Manager certification is also beneficial for those who are interested in pursuing a career in customer success management.

Cisco Customer Success Manager Sample Questions (Q57-Q62):

NEW QUESTION # 57
Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)

A. Observe the online image of the customer
B. Review and update the success plan for ongoing activities
C. Join the sales and marketing strategy meetings
D. Manage the service issues and escalations
E. No action is necessary as long as the health index is green

Answer: B,E

NEW QUESTION # 58
The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)

A. Review the original business case and reassess desired outcomes with the new leadership team.
B. Evaluate the customer's expertise in managing the purchased solution.
C. Examine solution pricing with the Renewals Manager.
D. Schedule Quarterly Business Review with the new leadership team.
E. Create a new Health Index dashboard with the Sales team.

Answer: A,B

NEW QUESTION # 59
What is a financial implication of churn?

A. decrease in subscription
B. decrease in discounts
C. expansion of contract
D. increase in service level

Answer: A

NEW QUESTION # 60
Which tool is used by a Customer Success Manager to establish cross-functional alignment, ensure efficient execution and communication across a project team, and facilitate stakeholder management?

A. Stakeholder Map
B. Health Index Report
C. KPIs
D. RACI

Answer: A

NEW QUESTION # 61
Refer to the exhibit. Which action should the Customer Success Manager take to improve the health index of Company A?

A. Observe net promotor scores and how likely the customer is to recommend the products to someone else.
B. Perform a marketing campaign and share the roadmap of new products.
C. Provide recommendations for training or suggest new features based on data analysis.
D. Analyze annual recurring revenue growth, renewal rates of other products, and timeliness of bill pay.

Answer: C

NEW QUESTION # 62
......

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820-605 Pass Leader Dumps, 820-605 Valid Test Discount

Cisco 820-605: Cisco Customer Success Manager Exam Certified Professional salary

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Cisco Customer Success Manager Sample Questions (Q57-Q62):

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